At selected hotel destinations a Resort Flight Check-in Service (Service) is offered, which will, subject to these terms, enable you on the last day of your holiday to check your baggage in and collect your boarding passes at a baggage check-in point at your hotel. The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers. Occupancy:we provide the holiday and accommodation for those people named on your booking only and have offered the holiday based on the requirements that you selected at the point of booking. 14 May 2020 at 11:39AM edited 14 May 2020 at 11:40AM. We may feature TripAdvisor ratings of our resorts to help you choose your holiday. Factors which may affect information accuracy: We rigorously check the information we supply to ensure it is correct. If we believe that your booking is fraudulently funded, or that you or any person acting on your behalf attempts (or has attempted) to deceive or defraud Jet2holidays or Jet2.com at any point (including unfairly claiming compensation or a refund including by way of chargeback), we reserve the right to, among other things, cancel the booking and future bookings without further notice, refuse to accept future bookings, and recover amounts from the person or persons involved. Jet 2 has cancelled my flight. If you want to make payments towards your balance, pay your balance early or change the card you're paying your final balance with, you can call 0333 300 0737 or log in to Manage My Booking. Please see details in the voucher received when booking Shared Room - a shared room or dormitory style accommodation, usually for more than 6 people which may include people from other unrelated bookings. Please note -In the event that we notify you of a significant change to your package holiday and you do not respond to confirm one of the options provided to you as set out above, we will send a further reminder with a further request to confirm your final decision. Smoking is not permitted in rooms or on balconies. You are advised to check this information by visiting the FCDO website directly: www.gov.uk/fcdo or https://travelaware.campaign.gov.ukor https://www.gov.uk/foreign-travel-advice. Not every All Inclusive Plus will offer the same service and each package is individual to the hotel so please see website descriptions for full details of exactly what is included in the package. We process your data in accordance to our Privacy Policy. Beds may be bunk beds and the rooms may not be en suite. Next, enter your Jet2holidays booking reference number, surname and departure date. We cannot be held responsible if you fail to tell us about special needs/requirements that will affect your holiday experience and this means we will not compensate you. In addition, there may be occasions where we determine that it is appropriate for the passenger to be accompanied by a suitable carer. Please speak with our Special Assistance Team or visit the FAQ section at www.jet2.com/faqs?topic=medical-and-special-assistance for more information. You will be responsible for the payment of any charges for medical treatment and/or drugs provided on board. And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World. The advice on the FCDO website can change so check regularly for updates about your specific holiday destination. You must co-operate with us and our insurers in this regard. Premium/Superior Rooms- typically the same as double and twin rooms but may have additional or more luxurious amenities. Please refer to our example booking terms and conditions for more information and charges. We do not check insurance policies for suitability, but reserve the right to request a copy. After the success of our chartered service, we announce that the first Jet2.com flight will take off in February 2003. Remember carrying dangerous goods aboard any aircraft is a criminal offence. If you spot any defects or hazards in your holiday property, ensure that you bring them to your representatives attention. Not every Half Board Plus or Full Board Plus package will offer the same additional service(s). If you (or a member of the booking party) make a further booking while a ban is in force, we will refuse to carry you and you will not be entitled to any refund. If you use this Service, please do ensure that you only hand your baggage to an official Resort Flight Check-in colleague dressed in a Jet2holidays uniform. If you cancel your booking, the cancellation charges will be applied in accordance with the scale set out in clause 5 If you cancel your holiday. In hotels, there are usually designated areas for smoking. At Jet2holidays we want all our customers to enjoy their holiday and we will try to meet the needs of those who require special assistance. In relation to Regulation EU261 (or UK law equivalent) Compensation Claims: (a) You must submit claims directly to Jet2.com and allow Jet2.com 28 days (or such time as required by applicable law, if less) to respond directly before engaging third parties to claim on your behalf. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. Also, please note that excursions to religious sites, churches and temples will often have strict dress code policies (e.g. . The exact make and model of car is not guaranteed but if it is not available, an equivalent will be provided, subject to availability. Whilst we have no control over such work, as a responsible tour operator, it is important to us that you are aware of any significant building/refurbishment work that may be going on during your stay. In some cases, where we arent able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). Resort health & safety Our trophy cabinet's full to the brim after our sister company, Jet2.com, scooped five awards at the Tripadvisor Travellers' Choice Awards 2020!Jet2.com won Best Airline - UK and Best Low-Cost Airline - Europe - and that's four years in a row! Half Board Plus and Full Board Plus - typically includes an additional service(s) to a standard Half Board or Full Board package respectively as detailed above. Additional Assistance When you buy an ATOL protected air holiday package from us you will receive a Confirmation Invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL and an ATOL Certificate. The child age on the date of return must not exceed the specified age to be applicable to a Free Child. This contract is made on the terms of these terms and conditions, which are governed by English Law and are subject to the exclusive jurisdiction of the English Courts. www.jet2holidays.com/contact-us or call +44 (0) 333 300 0737. Holidays which include main meals generally commence with dinner on the day of arrival at your accommodation, terminating with breakfast on the day of departure. Jet2.com'sTerms and Conditions will apply to you in respect of your flights and, as a result, form part of your contract with us. If you fall ill while on holiday or suffer from an accident, you must also consult a local doctor and make arrangements to visit your GP on your return. In the event of an emergency, know how and where to get help. For example, all bookings made for holidays to North America must include return flights originating from the UK and must be of a 4, 5 or 6 night duration only. You may not be able to enter into a Payment Plan if there is a short amount of time left before the Balance Payment Date or if this option isnt available via our website. If the supplier treats the change as a cancellation and rebooking we will pass on to you the cost imposed by the supplier, which could be up to 100% of the transport element of your booking and you must also pay the amendment fee advised. In most cases, you will need your credit card (in the name of the lead driver), booking voucher and full driving licence when collecting your car. Money and personal belongings - we strongly recommend that you store all money and valuables in a secure place during your holiday. All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. We will not pay you any compensation. Republic of Ireland: Please note, if you are a resident of the Republic of Ireland and have booked a Package withJet2holidaysany insolvency protection required by law will be provided through a Financial Failure Insurance Policy arranged by International Passenger Protection Limited. Jet2holidaysreserves the right to alter the price of any of the holidays advertised on the website. The lead name in the booking is responsible for notifying any changes to all other passengers in the booking. Special offers in the brochure and on the website are subject to availability and Jet2holidays reserve the right to withdraw them at any time. Additional weight will be subject to standard excess baggage charges. We require the email address that you provided on Facebook. When using our brochure please check at the time of booking. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. If we, or another person in authority, believe (a) your actions could upset, annoy or disturb other customers, our suppliers or our own colleagues, or put them in any risk or danger, or damage property; (b) your actions could cause a delay or diversion to transportation; or (c) you are unfit to travel, we may end your holiday and terminate your contract. You must also complete a Customer Report Form (if there is one) whilst in resort. If any delay is over 5 hours you are entitled to cancel your flight and receive reimbursement of the flight element of your holiday cost only. 50% of holiday cost* or the deposit if more. Passport, visa and immigration requirements and foreign office advice General refurbishment at these establishments is necessary to maintain standards but if we are informed of such work, we will endeavour to notify you of any activity as soon as possible, however near to your departure this may be. For more information in relation to visa and immigration requirements, please refer to www.jet2holidays.com/faqs. 21. To help you choose your holiday, therefore, with hotels and apartments we feature our own star ratings to give you a general guide and tohelp you compare. If your holiday is cancelled then we will not take any further Prepayments and we will calculate any refund which is due to you in accordance with the other terms and conditions relating to the cancellation of a holiday. Jet2.comreserves the right to serve alcoholic drinks to customers at its absolute discretion. Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. If the increase is more than 8% of the price of your holiday, you may either (a) change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or (b) cancel the holiday within 14 days of the amending invoice and receive a full refund of all monies paid, except for any amendment fees. Please note any stated opening times of the local transfer operator office to ensure you call to re-confirm in plenty of time. Please also be advised that you may not bring empty bottles on board the aircraft. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking. We pride ourselves on the quality and friendly professionalism of our colleagues. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. Generally, your accommodation will be available from 3pm on the date of arrival and is to be vacated between 10am and noon on the date of departure, irrespective of your arrival or departure times (unless we have stated otherwise). Some kids clubs may be chargeable and we do not guarantee that they are free of charge. Book Hotel Cartago San Miguel, Port de Sant Miguel on Tripadvisor: See 726 traveller reviews, 1,067 candid photos, and great deals for Hotel Cartago San Miguel, ranked #6 of 9 hotels in Port de Sant Miguel and rated 3.5 of 5 at Tripadvisor. The airline will probably have sent you an automated email explaining what your options are. It is of course in your interests to ensure that you notify your travel insurer about any pre-existing medical conditions. Alternatively, standard excess baggage charges will apply. Hand baggage allowance: You are permitted one small piece of hand baggage of not more than 10kg and dimensions not in excess of 56x45x25cm. Prices on our website are a guide only. Please note that infants do not have their own baggage allowance, or seat on the aircraft. Other guests: There is a possibility you will be disturbed by noise from less considerate groups, so please bear this in mind when choosing your resort and accommodation. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable). Edinburgh mum books 3k dream holiday to find hotel is nine-hour drive Please note if you add any of the items listed in this clause h after you have made your original booking, you will be advised of the applicable charges prior to confirming the purchase of any additional services. may not be changed after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. TripAdvisor ratings are based solely on TripAdvisor members opinions and reviews of our resorts obtained from TripAdvisor on the date indicated within the rating or at the front of the brochure. The accommodation we feature is often shared with guests from many other countries with different cultures and customs and we have no control over the acceptance of bookings at the accommodation. If you do not present yourself for your outbound flight, we will treat this as a cancellation by you and we will cancel all of your travel arrangements (including but not limited to your transfers, accommodation, and inbound flight where applicable) and you will not be entitled to any refund or compensation. We will not pay you any compensation. Subject to availability and at Jet2.com's discretion you may check in excess baggage, which will be subject to an extra charge. The festivities may temporarily disrupt your holiday and some religious holidays such as Eid, which is celebrated in many Muslim countries, may result in a reduction of facilities, entertainment and a restriction on alcohol. It is important to note that the deposit you paid for when you booked your holiday (60 per person) is non-refundable. Holiday rights - cancellations & delays explained - Money Saving Expert If a claim is pursued and subsequently found to be dishonest, this is a criminal matter and details will be passed to the relevant authorities. For these holidays, local agent details will be provided to you but you will not be met at the airport. Please read these terms and conditions carefully. ): In many establishments, especially beach resorts, insects in the rooms (e.g. 1.10. Travel insurance: Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. The deposit is 60 per person, for adults and children. Refund Terms and Conditions - Jet2 You'll then need your cancellation . e) Once you have successfully booked your holiday, if the departure date is outside 10 weeks of the date of booking, we will send you the following documents to the address you registered with us when making your booking: a deposit confirmation; your travel insurance documents (if you have arranged your travel insurance through us); and a copy of our standard terms and conditions. We reserve the right in our discretion to suspend or withdraw the Service in whole or part and/or to change its scope or availability, in each case without notice and for any commercial, operational, security, regulatory or other reason.
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