Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. It gives everyone a way to engage as a community. Login. On my smartphone I was offered a coupon to allow payments at participating stores. (303) 421-6900. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Resources, LeaseLabs Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! I hope they change it soon. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Package delivery is the secondamenity residents are interested in after fitness centers. It's clunky. It was snappy, responsive, and logging in took less than a few seconds. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. Renter Background, Creditor Screening Issues, COVID-19 We want to make it dynamic and guide users to the information and services they need.. RealPage Market Analytics delivers true performance data no one else has. Daily, transaction-based visibility into your portfolio and your competitive market. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Welcome To The Fairfield Properties Resident Portal. New Resident? Upon opening the app, I have to wait 30 seconds just to reach the main menu. It's also likely to take a few tries to get in. Enter your email. Renter Background, Creditor Screening Issues, COVID-19 For example: today is the first so I need to pay rent. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Proven to outperform the market 2-5% in every market cycle. Get Started Now Terms of Use Privacy Policy ActiveBuilding puts everything in your community at your fingertips. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. 6969 W 90th Ave, Westminster, CO 80021. We were very excited to talk about the new ActiveBuilding at RealWorld.. 403 Wolf Creek Cir, Raleigh, NC 27606. You pretty much have to use it if your landlord decides to. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. App responsiveness is very important to us because we know how frustrating it is to you to use. Use your ActiveBuilding login information. RealPage Analytics delivers the most accurate apartment data, trends and industry news. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Everyone is right, this is not intuitive and a pain in the neck. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Enter your email. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Login. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Community Connection & Engagement It gives everyone a way to engage as a community. Log in. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Log in. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. You will see an updated app icon, new colors, and a cleaner login screen. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. I only open the app the pay rent, and its always something I approach with trepidation. The issue is resolved and we are proactively working to prevent it in the future. Use your ActiveBuilding login information. Infrequent/Mild Medical/Treatment Information. 403 West. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Use your ActiveBuilding login information. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Maximize your asset value by optimizing rents while consistently reducing vacancies. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Ill have to try again later. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Update: This type of review with specific examples is extremely helpful to us. Your team definitely has their priorities straight. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Renter Background, Creditor Screening Issues, COVID-19 Your Information is secure and will be kept confidential. They can even set up reoccurring payments or split the cost with roommates! Contact your community management if you have questions.) We will look into this further. Your Information is secure and will be kept confidential. Thank you! Proven to outperform the market 2-5% in every market cycle. Easily access the industrys most accurate and reliable rent and occupancy data. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? Maximize your asset value by optimizing rents while consistently reducing vacancies. Log in. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Safety starts with understanding how developers collect and share your data. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. granularity and accuracy. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. Fantastic. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. But as soon as I went to another page it was lost, and unretrievable. Still, its pretty annoying that something viral to my life works so poorly. 78% of residents prefer to pay online. Login. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Get Started Now Terms of Use Privacy Policy Original review below:iPhone 13 pro. Community Rewards is really that.. It is so slow, and they changed where the contact info is for emergency maintenance. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Get Started Now Terms of Use Privacy Policy Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Active Building. Daily, transaction-based visibility into your portfolio and your competitive market. Easily access the industrys most accurate and reliable rent and occupancy data. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. LearnMore. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. It never remembers me or attempts a biometric login. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. ActiveBuilding puts everything in your community at your fingertips. It also makes moving in easy. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Easily access the industrys most accurate and reliable rent and occupancy data. Unfortunately, the app is still extremely frustrating to use. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Fax: [email protected], Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. Developer responded to review, appreciate the dedication to their user base. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Get Started Now Terms of Use Privacy Policy Griffis Westminster Center. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. This app may share these data types with third parties, Personal info, Financial info and 5 others. The developer provided this information and may update it over time. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Copyright 2023 Apple Inc. All rights reserved. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. ActiveBuilding puts everything in your community at your fingertips. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Not a huge deal, but even apps loading much more data start up faster. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. (Some features may not be available at your property. Get Started Now Terms of Use Privacy Policy This app is notorious for forcing me to log in every time I need it. Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? Pinpoint drivers of submarket momentum and individual asset forecasts with greater Get Started Now Terms of Use Privacy Policy Sometimes this wont work at all. Check out our quick video of how to set up your account here! The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Fairfield Properties online rent pay portal allows residents to pay rent online. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Notice message Please check your email to reset your password.. Email: Password: Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? We experienced unexpected slowness in the application during this time. (919) 861-8342 Have an immediate question about our products or services? This one makes me want to go back to writing checks. The interface reminds me of first generation mobile websites. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Data privacy and security practices may vary based on your use, region, and age. If you open a forum post and then back out, you're starting from the top again. Daily, transaction-based visibility into your portfolio and your competitive market. Thank you!Original Response: Thank you for your feedback. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. RealPage Market Analytics delivers true performance data no one else has. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Can't get it on this laptop either. Half the time the app won't render and I have to restart it. It doesn't really make things any easier for me at all. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Apps should promote digital options and self-service. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Proven to outperform the market 2-5% in every market cycle. granularity and accuracy. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. granularity and accuracy. There is no immediate change to either staff or resident day-to-day use. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. I've noticed some improvements being made recently which is great. I really hate this app. If you try to view pictures on a post, the window just crashes. The only reason that I keep it at this point is to pay rent. Have an immediate question about our products or services? We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. RealPage Market Analytics delivers true performance data no one else has. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Absolutely awful to use. Maximize your asset value by optimizing rents while consistently reducing vacancies. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. For more information, see the developers privacy policy. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. The app was working fine before the unnecessary visual refresh. ActiveBuilding puts everything in your community at your fingertips. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. If I had an alternative way to do so, this app would exit my phone immediately. Log in Terms of Use Privacy Policy When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Enter your email. Get Started Now Terms of Use Privacy Policy As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. And the convenience doesnt stop there. Get Started Now Terms of Use Privacy Policy Had to do a lot of changes so the app would accept the input(s). With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.