Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Find out which bus company you wish to comment about on our bus operator contacts page. If you have any questions, you can call us to discuss your application on 0345 200 0388. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You do not need to renew an igo card. Some bus services are changing. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. 1 week before current vouchers expire. Disability-related passes can be valid for 1 - 5 years. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. This should include: -. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. There is no need to contact us until we get in touch with . English bus passes are not accepted in Scotland and vice versa. State pension claimants who apply directly through their local council should be aware. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . You will need to apply to this authority for a new pass. Do not include common words or names. Username Password Forgotten your Password? We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. For further information contact: The National Rail enquiries telephone number is 08457 484950. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Are senior bus passes renewed automatically? It costs 10 for a new card. The pass is valid for the journey being undertaken, for example at the right time of day. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. It is being used by the person whose photograph and name appears on the pass. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Open all. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Residents are. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). How long will it take to get a bus pass following a renewal/application? What happened to the baby in Joy Luck Club? Lancashire: Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. *A. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Applicants whose pass was issued due to a disability will continue to be automatically renewed. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. It is no longer. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Continuing eligibility for a pass issued due to a . Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. We will post your renewed bus pass 18days before the old one expires. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. How long does it take to renew an older persons pass? If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Our free email alerts will help keep you up to date with the things that matter to you. I currently have a disability-related bus pass with companion entitlement. An older persons bus pass has exactly the same benefits as a disabled persons pass. If you pass does not register on the card reader on the bus, we won't know the pass is being used. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Copyright Lancashire County Council 2022. Can I use my bus pass on National Express Services? Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You can apply for a replacement bus pass by filling in the lost bus pass application form. This can be done online or at a participating library. Apply for a new age-related pass. Please ensure that you keep us informed of any changes to your name or address. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. We use some essential cookies to make this service work. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. What do I do about my concessionary bus pass? Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. The day and date you experienced difficulties. By clicking Accept All, you consent to the use of ALL the cookies. For Seniors, pricing is as follows: One-way fare: $1.00. How do I apply for a disabled persons bus pass? To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. 3 Post office. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. For those people needing to apply for their renewal this too can now be done byApplying online. Application forms for the 'English National Concessionary Travel Scheme . If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Older person's bus pass renewal. I have moved into Gloucestershire. Welcome to the Highways Service Information Centre. March 2023 renewals. There is no need to contact us until we get in touch with you. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. The cookie is used to store the user consent for the cookies in the category "Other. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Renewing, updating or cancelling a bus pass. Click or tap the rating which best represents your experience. I have not had an automatic renewal what do I do? If you have not received your renewal form, please contact our information line on 0345 600 0659. How long will my new bus pass be valid for? Age-related passes will be valid for five years. The new pass is free. You can apply for your renewal bus pass online. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. In London, you can use your card on buses but not on the Underground Train services. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Renewing your Bus Pass. Your browser does not allow scripting so some of the features of this page may not work. You can get an older person's bus pass when you reach State Pension age. If you currently receive Travel vouchers you will receive a renewal form at your registered address. The list of these services is on the GCC web site, under Transport. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. My new bus pass will not work when I place it on the smart card reader on the bus. You also have the option to opt-out of these cookies. You can renew your bus pass up to 8 weeks before it expires. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. So, to find out if you're eligible and where to apply, get in touch with your local council. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. I have applied for my new bus pass, what should I do with my current pass? For assistance with new applications: (Click the arrows below to reveal the answers). all that. This website uses cookies to improve your experience while you navigate through the website. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You will need to apply to your new local authority for a new pass. N94. This A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Two weeks before your current bus pass expires you should receive a new bus pass in the post. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. five years Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. What should I do? Essex County Council is not responsible for this. If you email us please confirm your date of birth and current address in the email so we can fully check our records. This will be. Please check with the county council in the area you plan to visit. You need to check the expiry date and apply to the council for a new one if you're is due to expire. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. GCC understand there was a discount being offered for some local train travel. You may need to provide proof of your new address. Where you caught it and at what time, along with your destination. Flexible support fund - available at . Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Apply for or renew your bus pass. Find out more about an igo card. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Can I use my English senior citizen bus pass in Scotland? read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. It is not valid in Wales* or Scotland. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. system now generates new passes automatically at least a fortnight before the Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Read and contribute to the 20 readers' comments . The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Concessionary bus passes will no longer be renewed automatically. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry.