All rights reserved. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. These are: Basic, Basic Plus, Inclusive, Exclusive and Premium. If you require additional drivers, please include them in your booking request. 2023 Wisecars. There rating is probably false and it never mentioned a basic passage. If you're in the 21 to 25 age range, you will likely have to pay a young driver fee. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. Only when all documents are present and severe negligence can be excluded, a refund will be processed. Dear Francisco,Thank you for your 5-star rating!We're more than happy to hear you're satisfied with our service, don't hesitate to contact us again if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. provided by the customer's credit card company. Only when all documents are present and severe negligence can be excluded, a refund will be processed. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. Read Customer Service Reviews of www.wisecars.com - Trustpilot When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. Wisecars will not sell or rent any personally identifiable information. Your browser settings can be set to inform you before receiving a Cookie. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Only persons listed as drivers on the Car Rental Agreement can drive the car. This is the second time we have booked with Wisecars and had amazing service. You can also find this information in the pick-up and drop-off details. Please keep in mind that inclusions may differ between car rental companies. Please note that all additional drivers must also show a valid driving licence at pick-up. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. Save. They will need to show their drivers license, which they must have held for at least two years. Wisecars car rentals - Bargain Travel Forum - Tripadvisor Excellent! Please note that any amendment such as modification of the pickup or drop-off location, car group, rental period and/or drivers personal details may affect the rental price, which may be different from what you paid initially. Cancellation Protection can be purchased only at the time of booking and is not refundable. We may provide statistics about our customers, sales and booking patterns and related information to third parties but in such cases, this information will not contain personally identifiable information. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our Excess Protection products. The extension of the rental period and a delayed return of the vehicle will be calculated and charged in accordance with the local daily price (which can be higher than the daily price of your original booking) by the Car Rental Company and penalty fees may apply. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. In such a case, unless the rental has been cancelled in advance, the customer will not be entitled to a refund. Different car rental companies have different requirements, so please make sure you check the suppliers terms and conditions prior to collection. So far I have found the experience of renting a car on this site to be very easy. Please note that all additional drivers must also show a valid driving licence at pick-up. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of England and Wales. This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. Please reach out to [email protected] for assistance.Regards,Rachel from Wisecars. a cancellation is made less than 48 or 24 hours before the starting date of the rental period (depending on the Car Rental Company); you do not have a valid driving license that is accepted by the Car Rental Company; you cannot present an acceptable credit card for the security deposit. I had questions about requirements of car insurance. Dear Steve,Thank you for leaving us your feedback!We're glad to hear that the booking process was easy for you. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. I'm very sorry to hear that the rental did not meet your expectations, I assure you this is not the standars Wisecars experience.Everytime you book with us you will receive the same vehicle that you rented or similar (within the same category). I was really worried about the car the whole time I was away given its condition.I took a video to prove I did not cause any damage. The use of our website signifies your acceptance of these Terms of Service. Please note, under no circumstances is the fuel included in the rental price. We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. Wisecars does not take responsibility for partners response times. The deals that we offer are inclusive of any fees and taxes, however, some of them don't include any insurance.In this case, you can choose another package which already includes insurance (but is more expensive) or provide proof of your own coverage at the pick-up.Regards,Rachel from Wisecars. Expired or provisional licences will not be accepted. If you discover any discrepancies in the summary of the Car Rental Transaction contained in the voucher, please inform us of this as soon as possible. My Wisecars booking had to be cancelled also so I contacted customer support and dealt with Maryna who was extremely helpful in dealing with my booking. A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. Wisecars has a consumer rating of 2.26 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. Email: [email protected] Fax: The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. Some Car Rental Companies in some rental countries may also require an International Driving Permit. 8 Feb 2023. In that case, please contact your bank for additional details. they are untrustworthy. Seamless booking experience and great price compared to all other websites. Minimum age requirements on larger cars may also be higher at some locations. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. Francisco Gonzalez here, reviewed on Google and now here, WHAT A SERVICE!!!! It might take your bank extra time to settle the amount. This information must be sent via email and give Wisecars the relevant details of the incident. Super easy to find the right car and booking and paying was unbelievably easy.As we are not from the USA we would have liked much more info in plain speak around insurance as this is something that we are still unsure about until we get to speak with the agent on pick up. I'm very sorry to hear the car rental did not meet your expectations.If you receive a vehicle that is in bad condition, you must contact the car rental company immediately to change it. This information must be sent via email and give Wisecars the relevant details of the incident. One of our helpful agents will be in contact with you to address the request. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Dear Peter,Thank you for your 5-star rating!We're thrilled to hear you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. The main issue with that is that the price of the fuel they provide at the counter is hugely inflated and you will pay more for fuel at the counter than you would at the pumps. Find out how we combat fake reviews. Honestly, never use third-party companies to rent a car. What's Wisecars' cancellation policy? Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com If you cancel at any time prior to the start of your rental, the money you paid will be refunded less the value of Wisecars Cancellation Protection, a non-refundable product. If have any questions about fuel policies or if you want advice on which fuel policies are available by which suppliers, do not hesitate to contact our customer support team. Wisecars Reviews - 46 Reviews of Wisecars.com | Sitejabber We use dedicated people and clever technology to safeguard our platform. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Consider the cancellation policy. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary. If not, you will need to purchase the cover at the car rental company counter. There might be differences based on offers. They may be needed if you wish to make a claim. Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). Cancellation Protection can be purchased only at the time of booking and is not refundable. You may also add additional drivers at the rental counter when you pick up your car. Please note, we only delete personal data on the request of the individual. It said and I'll recap ,"NOTHING more to pay ". The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. As with any amendments, just scroll down to the bottom of this page and create a support ticket. However, this is not true. They also work with sub-par rental companies that will not guarantee the vehicle even if you pre-pay it in full. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet.
How To Get Over Someone You Can't Have,
Certified Journeyman Farrier List,
Tribute To A Friend Who Died Of Cancer,
Antique Kahlua Bottles,
Articles W
